PRIVACY POLICY

Last Updated: 9 July 2026

At Kini Luxury, operated by PT Masa Kini Group, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services. By accessing our website or making a reservation with Kini Luxury, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name

• Email address

• Phone number or WhatsApp number

• Nationality

• Pickup and drop-off locations

• Travel dates and itinerary

• Flight information

• Vehicle preferences

• Special requests

• Payment-related information (where applicable)

• Any other information you choose to provide when contacting us or making a reservation.

We may also automatically collect certain technical information when you visit our website, such as:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Date and time of your visit

• Website usage statistics through analytics services.

How We Use Your Information

Your information may be used for the following purposes:

• Processing and managing reservations

• Providing transportation services

• Responding to inquiries

• Sending booking confirmations and updates

• Customer support

• Improving our website and services

• Internal business administration

• Fraud prevention and security

• Complying with legal obligations

We will only use your personal information for legitimate business purposes.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website performance. Cookies may help us:

• Remember your preferences

• Improve website functionality

• Measure website traffic

• Understand visitor behavior

• Improve our marketing efforts

You may disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

We may use trusted third-party service providers to operate parts of our business, including but not limited to:

• Payment providers

• Google Analytics

• Google Search Console

• Google Maps

• WhatsApp

• Email service providers

These providers may process limited personal information solely for the purpose of delivering their services.

Information Sharing

Kini Luxury does not sell, rent, or trade your personal information. We may disclose information only when:

• Required by applicable law

• Requested by government authorities or law enforcement

• Necessary to protect our legal rights

• Required to complete services requested by you

• Necessary for payment processing or reservation fulfillment

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Complete reservations

• Provide customer support

• Meet accounting and legal obligations

• Resolve disputes

• Improve our services

When information is no longer required, it will be securely deleted or anonymized where appropriate.

International Visitors

Kini Luxury welcomes customers from around the world. By providing your personal information, you understand that your information may be processed and stored in Indonesia in accordance with this Privacy Policy.

Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information where legally permitted

• Withdraw consent where applicable

• Request information about how your data is processed

Requests may be submitted using the contact details below.

Children's Privacy

Our services are intended for individuals aged 18 years or older or those making reservations on behalf of others. We do not knowingly collect personal information directly from children without appropriate authorization.

Third-Party Links

Our website may contain links to third-party websites. Kini Luxury is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time without prior notice. The latest version will always be available on this page, and the "Last Updated" date will indicate the most recent revision.

This Privacy Policy shall be governed by the laws of the Republic of Indonesia. Any dispute arising from or related to this Privacy Policy shall be subject to the applicable laws and jurisdiction of the Republic of Indonesia. For any questions or concerns, please contact us.